Trouble Accessing Your DSX Account? Here’s What You Can Do.
If you find yourself unable to access your DSX account, there are practical steps you can take to resolve the issue swiftly.
Check Your Credentials: Ensure that you are entering the correct passkey or login details. It's easy to make typos or forget updates to your credentials. If you're using a passkey, make sure it's the one you set up during your account creation.
Secure Your Account: If you suspect that your account may have been compromised, take immediate steps to secure it. This includes changing your passkey if possible or reviewing any security settings available on DSX.
Contact Support: If the above steps don’t resolve the access issue, the next best step is to contact our DSX support team directly with the bottom-right widget. Make sure you include your EVM wallet address in your message. Our support team will help you resolve account access issues and provide specific guidance based on the details of your situation.